Their only problem is that they do not have a proper appointment system.

他们唯一的问题是他们没有适当的任命系统。

Now he and other volunteers are using the bot to assist others who are frustrated by New Jersey's online appointment system.

现在，他和其他志愿者正在用这个机器人自动程序帮助对新泽西州在线预约系统感到失望的人。