Some people also just have user error where they aren't turning it on when they cook.
有些人也只是遇到用户错误，他们在做饭时没有打开它。
Sway
I do believe there's accountability throughout, but I do not believe in this abdication of responsibility and just say it's user error or these companies are misusing it.
A user error is an error made by the human user of a complex system, usually a computer system, in interacting with it. Although the term is sometimes used by human–computer interaction practitioners, the more formal human error term is used in the context of human reliability.